Changes to Cash Counter Service


Please be advised that, starting Nov 26, 2018, over-the-counter services for cash deposits and withdrawals at our JPMorgan Chase Bank (China) Company Limited Shanghai Branch, will be moved to our partner bank, Shanghai Pudong Development Bank Co., Ltd. (SPDB) Shanghai Branch, located at Room 103, 1788#, Nanjing Western Road, Jingan District, Shanghai. Details of the changes are outlined below:

1. Appointment for Cash Deposits and Withdrawals

Please make an appointment at least one (1) working day in advance (T-1) by contacting our JPMorgan China Solutions Center. Please note the following cut-off times when making an appointment:

For amounts less than RMB 50,000 4:00 p.m. Local Time
For amounts RMB 50,000 and above 12:00 p.m. Local Time

2. Cash Deposit

Upon confirmation of your appointment, please proceed to SPDB’s cash counter during banking business hours (between 9:00 a.m. and 5:00 p.m. local time) to deposit your cash.

3. Cash Withdrawal

Upon confirmation of your appointment, you are first required to proceed to our counter at JPMorgan Chase Bank (China) Company Limited Shanghai Branch, and upon successful verification, we will provide you with a cash check in the name of “JPMorgan China Bank (China) Company Limited Shanghai Branch”. You could then proceed directly to SPDB’s cash counter during banking business hours (between 9:00 a.m. and 5:00 p.m. local time) of the same day to withdraw cash.

Please note that there are no changes to the essential elements of operating your accounts, including your account numbers, how you receive and send payments as well as other non-cash over-the-counter services at JPMorgan Chase Bank (China) Company Limited Shanghai Branch.

If you have any questions or need any assistance, please contact your Client Service Manager, Sales Manager, or our J.P. Morgan China Solutions Center at 400 618 7802.